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Installation Project Manager (IPM)


Description:

We are seeking an experienced Installation Project Manager (IPM) with at least two years of experience managing projects in the large format graphic installation industry to join our team. You will manage projects, meet milestones, and execute client requests with the assistance of our management and installation teams.

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Responsibilities:

  • Utilize your excellent communications skills to interact with clients, general contractors, installation teams and owners

  • Manage all service types utilizing in-house and sub-installation teams

    • It is important that you understand the full scope of work, timing, schedule, and execution

  • Work with clients to collect and keep organized information regarding service or new installation requests

  • Be in regular contact with clients for updates on job progress

  • Review work orders and service orders with management team

  • Keep and maintain accurate records of all in-house installations, sub-installations, removals, and related projects

  • Keep all events in perfect sync on a shared company calendar

  • Perform follow-up calls/emails to clients on all completed jobs

  • Maintain a positive, helpful approach with customers to open the door for more service and new signage opportunities

  • Oversee the management of multiple projects simultaneously

  • Manage flow of information to and from installation teams and clients

Qualifications:

  • Experience Managing Projects in the Large Format Graphic Installation Industry

    • Wall Murals, Window Graphics, Fleet, Architectural, Retail, etc.

  • Must be action-oriented, i.e., gets things done!

  • Must possess excellent customer service skills

  • Must have exceptional attention to detail

  • Must have the ability to prioritize and multitask

  • Possess the ability to navigate standard elevation drawings and blueprints to determine scope and scale of each project

  • Ability to work well independently as well as on a team, within a rapidly changing deadline-driven environment

  • Must have basic knowledge of Microsoft Excel / Google Sheets

Job Type:

  • Full-Time

  • Remote

  • Home Office

  • 9a - 5p (Monday - Friday)

Salary:

  • $40,000 to $60,000 / year

Experience:

  • Project Management: 2 years (Required)

  • Large Format Graphic Installation Industry: 2 years (Required)

  • Knowledge of task management software Asana (Preferred)

  • Basic Knowledge of Google Suite of Apps

    • GMail

    • Sheets

Home Office Requirements:

  • Mac and iPhone

    • We rely heavily on iMessage/Facetime communication

  • Quiet and Professional during phone calls

Benefits offered:

  • Paid Time Off (PTO)

  • Health Insurance

  • Dental Insurance


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